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FREE SHIPPING ON ALL ORDERS OVER $50 | SUBSCRIBE TO SAVE 10% OFF YOUR FIRST ORDER FREE SHIPPING ON ALL ORDERS OVER $50 | SUBSCRIBE TO SAVE 10% OFF YOUR FIRST ORDER
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FREQUENTLY ASKED QUESTIONS

SHIPPING & DELIVERY
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Orders are packed and shipped within 48 hours of the order being placed. However, due to COVID-19, please allow additional time for your order to be delivered by our delivery partners.

For orders to Australia, complimentary Standard Shipping is available on orders $50 or more, and complimentary Express Shipping on orders $100 or more.

For orders to New Zealand, United States, United Kingdom and European Union, complimentary Standard Shipping is available on orders $150 or more.

Further details available on our Shipping & Delivery page.

WHERE IS THE UNNAMED MADE?
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We are proud to share that The Unnamed is an Australian owned & registered business. We manufacture our masks locally here in Australia and are certified by The Australian Made Campaign.

WHAT ARE SHEET MASKS AND HOW CAN THEY BENEFIT MY SKIN?
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Sheet masks are a type of face mask that is made up of a sheet, usually made from fabric or paper, that is soaked in serum. When applied to your face the sheet creates a barrier with your skin enabling maximum absorption of the serum in a short amount of time.

Each of The Unnamed sheet masks is formulated to address a specific skincare concern. They do what they say, and say what they do – HYDRATE, BRIGHTEN & FIRM. We also believe that skincare should never be a choice between instant results and long-term benefits, so all of our masks have anti-aging benefits, always.

Sheet masks can be added to your current skincare routine to give your skin a boost. Just think, your standard bottle of serum contains around 30ml of serum and lasts you 3-6 months. In comparison, The Unnamed sheet masks contain 25ml of serum that you use in a single dose. The sheet is made from tencel, which seals in the serum and prevents it from evaporating, allowing the active ingredients to penetrate your skin.

HOW DO I USE A SHEET MASK?
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Sheet masks can be added to your existing skincare regimen & used at any time of the day. Use them:

- To prime your skin before applying make up

- In the lead up to an event for hydrated and radiant skin

- As you wind down at the end of the day to wake up with refreshed skin

- On a flight to combat hydration (it’s a thing)

Simply follow these steps:

PREPARE - Cleanse & tone face. 

APPLY - Gently unfold the mask, remove the protective backing, smooth the sheet mask onto your face. 

WEAR - Leave on for 15-20 minutes.

REMOVE - Remove the mask & massage remaining serum into face & neck, follow with moisturiser. 

Remember to always patch test first on a small area of your skin to ensure there is no irritation or reaction.

IS THE UNNAMED VEGAN?
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All of our products are vegan. The Unnamed does not test on animals. We test on willing humans and also complete a range of other laboratory tests to ensure the quality and efficacy of our products.

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